Terms & Conditions

Online Shopping

Our Promise

  • We are committed to making sure that all prices, pictures and descriptions of products appearing on the website are correct.

  • We have made every effort to display as accurately as possible the appearances, colors, textures or finishes of our products that appear on the website.

  • What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise.

  • Please refer to our Returns Policy if you are unhappy with your purchase.

  • We will not be liable if for any reason the Bloom All Natural & Organic Hair and Skin Care website is unavailable at any time or for any period.

Process

1-2 business days

  • It will take 1-2 business days to process your order, regardless of the shipping option selected.

  • We ship Monday through Friday, excluding weekends and holidays.

  • If you placed your order on Monday, your order should ship out on Tuesday or Wednesday.

  • You will receive a tracking number once your order ships.

  • All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.

  • Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:

    • The product you ordered is out of stock.

    • Our inability to obtain authorization for your payment.

    • We have identified a pricing or product description error.

    • There is a system or procurement failure.

    • When you place an order on our website, we will email your order detailing the product you have ordered and the payment method used.

Tracking Your Order

USPS Customer Service Call 1-800-ASK-USPS (1-800-275-8777)

  • Once your payment has cleared, we will process your order.

  • You will receive a confirmation e-mail as soon as your order has shipped with the name of the courier and tracking number link to track your package.

  • The tracking information may take 1 to 2 days to show. Sometimes the tracking information is not update but you will still receive your order.

  • If there is a problem with your package delivery, please contact the courier directly.

    • USPS Customer Service Call 1-800-ASK-USPS (1-800-275-8777)

  • All of our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers at numbers above in order to investigate this issue.

  • We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

  • It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order.

  • If you decide to cancel your order or change your shipping address, please write to us at trevor320.rg@gmail.com as soon as you place your order.

  • We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.

Return Policy

w/in 7 days of  receipt of your purchase

We will accept returns on all eligible products. You must return the item within 15 days of your purchase. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect You are responsible for all return shipping costs. Your order must be shipped with tracking information method as we cannot be held responsible for any lost or misdirected returns.

Mail your returned item to:

Pricing Policy

Honest pricing

  • Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur.

  • If we discover an error in the price of an item, you have ordered we will contact you as soon as possible.

  • You will have the option to reconfirm your order at the correct price or cancel it.

  • If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.

Product Availability

Subject to availability

  • Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again.

  • Prices of products may change from time to time. Goods are subject to availability.

  • As there is a delay between the time when your order is placed, and the time when the order is accepted, the stock position relating to particular items may change.

  • If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items

  • All items are subject to availability.